Contact support
Send an email with a description of the issue and the steps that caused it.
Include your iOS version, OpenASO version, steps to reproduce, and a screenshot when possible.
Frequently asked questions
Does OpenASO require an account?
No. OpenASO does not require registration or sign-in.
Where is my research stored?
Your tracked apps, keywords, notes, preferences, and ranking snapshots are stored locally on your device.
Can OpenASO show downloads or revenue?
No. OpenASO works with publicly available App Store information and does not provide impression, download, or revenue estimates.
Why did a keyword ranking change?
Search results may change by storefront, device, time, availability, and other factors controlled by Apple. OpenASO records the public result observed when a refresh occurs.
Why is a ranking unavailable?
The app may not appear within the searched range, a storefront may be unavailable, or a network request may have failed. Check your connection and try again later.
How do I delete my data?
Delete tracked items inside OpenASO, or uninstall the app to remove its local database, subject to normal iOS backup behavior.
Privacy
OpenASO is local-first and does not require an account. Read the full Privacy Policy.
Independent app
OpenASO is an independent research tool and is not affiliated with or endorsed by Apple.